Job Position/and or Company: Business Analyst with Meadowbrook Insurance Group

Responsibilities/Job Summary:

What role do you hold in your company (not the job title, but the function or area of contribution)? How long have you done that, and what other expertise do you have?

I work for Meadowbrook Insurance Group as a Business Analyst in the Information Services Department. In this role I evaluate business processes, look for inefficiencies, pain points, or unmet needs, and then I recommend automation, procedural, or structural changes that will help the business unit to become more profitable and better meet their objectives. For the past year I have been specifically working with one automation solution, which serves our Managing General Agent and Self Insured Administration business entities. I implement this new solution for our offices where those types of business must be processed. Prior to this position I worked in Meadowbrook’s Agency Operations as a Business Liaison for 9 years.

Awards or Accomplishments (ex: CISR, passing a class, etc. go back as far as you want, insurance/professional-related):

The highlight of 2008 was being presented with the James M. Gibson Service Award by The AMS Users’ Group. This award is their highest national service award, which recognizes a body of contributions in a volunteer capacity. It was presented to me in front of an audience of about 3,000 people, and I was privileged to give an address to that group in accepting the award.

In 2007 I was awarded The AMS Users’ Group Presidential Citation, which is a national award given to an individual who has demonstrated exemplary effort on behalf of the users’ group. I was recognized for my achievements chairing the Sagitta Education Committee, working to improve the quality of education provided to AMS Users throughout the country.

What these awards have in common, and together they represent the accomplishments which are most rewarding, is that I was able to make significant contributions to a large group of my peers in the industry, which contributed to making their jobs easier and their employers more profitable. To be recognized for those contributions was simply icing on the cake!

Year(s) in MMAIP: 12

Officer Position(s) Held for MMAIP- I was the Charter President of MMAIP for 2 years:

How long you’ve been in the Mid-Michigan Area- since 1990

List any major accomplishments in the workplace or in the community/industry:

I have three times represented the Michigan Council of NAIW by participating in the Regional Confidence While Communicating Speak-Off, I’ve served NAIW on the National Technology Committee, and currently serve the Michigan Council of NAIW as its Council Director. I’m a dual member of MMAIP and IAMD, and I have given many professional presentations to NAIW members at the local and state level. I am a frequent presenter at the AMSUG National.